Gift certificate software

Sell gift certificates online, by phone and at the desk

Intrac's gift certificate software lets customers buy a gift certificate online, over the phone or at your front desk, for a dollar value or a specific product. The recipient redeems it with a voucher number and activation code, and your team can see every certificate in one list.

  • 50+ years in the game
  • Local support
  • Bank grade security

Selling gift certificates for golf centres, football centres and tennis clubs

Gift vouchers you can actually keep track of

Handwritten vouchers and a list in the back office make gifting harder than it needs to be. Here's the Intrac way.

  • Gift vouchers are handwritten at the desk, and anyone with a pen could copy one.
  • Customers who want to buy a gift after hours have to wait until you open.
  • When a voucher comes back, staff hunt through a book to check whether it's been used.
  • A voucher for one lesson leaves staff guessing what it's actually worth.
  • Every certificate has a voucher number and an activation code, and both are needed to redeem it.
  • Customers buy a gift certificate from your customer portal at any hour and add a personal message.
  • Look the certificate up in Intrac and redeem it from the gift certificates screen.
  • Sell a certificate for a specific product or a set dollar value, so everyone knows what it covers.

Sutherland Sharks FC runs registrations, payments, receipting, comp management and Holiday Camp admin in one system the whole team can see.

Read the Sutherland Sharks FC story

How gift certificates work in Intrac

From choosing the gift to using it on the day.

  1. 01

    Choose what to offer

    Decide which gift certificates you sell, whether that's a set dollar amount or a particular product, and which of them appear in your customer portal.

  2. 02

    Take the sale

    A customer buys online and pays at checkout, or rings or visits and your staff process it. Either way, the certificate is recorded in Intrac.

  3. 03

    Redeem it on the day

    The recipient redeems it in your portal with a voucher number and activation code, or brings it to the desk for staff to redeem.

  4. 04

    Look up any certificate

    Every certificate sits in one list in Intrac, so staff can find a voucher when someone asks about it at the desk or on the phone.

What's included with gift certificates

Small details that make a gift easy to buy and easy to use.

Dollar value or product

Sell a certificate for a set dollar amount to spend with you, or for one specific product, so the gift is exactly what the buyer had in mind.

Personal messages

Buyers add who the gift is from, who it's for and a personal message before they pay.

Two-part voucher codes

A voucher number plus a separate activation code means a copied number alone can't be redeemed.

Self-serve redemption

Recipients redeem their certificate themselves from your branded customer portal, at any hour.

One cart for everything

Gift certificates go in the same cart as bookings, classes and passes, so a parent pays for it all at once.

Receipts by email

Once payment goes through, the buyer sees a confirmation and gets their receipt by email.

Bought in your branding

Buyers purchase from your own branded customer portal, with your logo, colours and header photo, so the gift feels like it came from you, not a software company.

Clubs and schools selling online with Intrac

Three businesses whose customers already buy and pay through Intrac.

Super Kids Sports

Holiday camp and after-school program bookings are paid online by parents, across 3 locations.

Read their story

Learn to Swim Victoria

Most enrolments and payments are self-managed online, and management can access the system wherever they travel.

Read their story

Swim Tech Swim Schools

Families complete enrolment and payment in one or two clicks.

See their build
See all client builds

Gift certificate FAQs

Questions about gift certificates in Intrac

Want to see it with your own setup? Call 1300 468 000 or book a demo.

Book a demo

What is gift certificate software?

Gift certificate software lets a business sell gift vouchers, track them and redeem them when they're used. Intrac's gift certificates are part of its class & facility management system for sports facilities, schools and academies, so certificates are sold through the same portal and checkout as your bookings and classes.

How can customers buy a gift certificate?

Online, by phone or in person. Online purchases go through your branded customer portal and checkout, while phone and counter sales are handled by your staff in Intrac.

Can a gift certificate be for a specific product?

Yes. A certificate can be for a set dollar value or for a specific product, so the buyer can give an exact item rather than an amount.

How is a gift certificate redeemed?

With its voucher number and activation code. The recipient enters both in your customer portal, or staff redeem the certificate from the gift certificates screen in Intrac.

Can the buyer add a message?

Yes. When buying online, the buyer adds who the certificate is from, who it's to and a personal message before paying. Their first name fills in automatically as the sender.

Do I choose which certificates are on sale?

Yes. You decide which gift certificates customers can buy online. If none are set up for sale, the portal shows that no gift certificates are currently available.

Does Intrac charge setup fees?

No. Intrac has no setup fees and no lock-in contracts. Current pricing is on the pricing page, and a demo will show you gift certificates alongside the rest of Intrac.

See gift certificates in Intrac

Book a demo and we'll show you how gift certificates are sold, redeemed and tracked at your venue.

Book a demoOr call 1300 468 000

No setup fees, no lock-in contracts and local support.