Bank grade security
Your business and customer data is protected with bank grade security and encryption. Card payments are processed through PCI compliant payment systems, whether customers pay online or at the desk.
Secure cloud software
Your data in the cloud, protected and backed up
Intrac's cloud-secure data stores your business and customer data in the cloud with bank grade security, encryption and regular backups. Nothing depends on a single front desk computer, so you and your staff can log in from anywhere with your own logins.
- 50+ years in the game
- Local support
- Bank grade security
Holding customer records for swim schools, sports clubs and academies
Your records shouldn't depend on one computer
If your customer records sit on an office PC, a USB stick and a shared password, here's what's different with Intrac.
- Customer records live on one office computer, and if it fails, so does your front desk.
- Backups happen when someone remembers to copy files to a drive and take it home.
- The whole team shares one password, written on a note stuck beside the screen.
- The manager can only check bookings and accounts when they're physically at the venue.
- Your data is cloud hosted, so a broken computer just means logging in on another one.
- Intrac backs up your data regularly, without anyone needing to remember to do it.
- Every staff member has their own login, and can change their password whenever they need to.
- Log in from home, another venue or while travelling, and see the same records as the front desk.
Management at Learn to Swim Victoria can access the system wherever they travel, with the customer database, enrolments, accounts and payroll all held in one place.
Read the Learn to Swim Victoria storyHow your data is protected in Intrac
Security runs in the background while you run your facility.
- 01
Set up staff logins
Give each staff member their own login. They sign in with their own username and password, and can change their password from their user menu at any time.
- 02
Work from anywhere
Open Intrac at the front desk, at another venue or from home. Your bookings, accounts and customer records are the same wherever you log in, because they live in the cloud.
- 03
Keep records on file
Contact details, medical conditions, signed waivers and files sit on each customer's record, stored with bank grade security and encryption rather than in a filing cabinet.
- 04
Rely on regular backups
Intrac backs up your data regularly, so a flooded office or a stolen laptop doesn't take your bookings, accounts or customer history with it.
What keeps your data safe
The protection behind every booking, payment and customer record in Intrac.
Cloud hosted
There's no server in a back room to look after. Intrac is cloud hosted and ready when you log in.
Regular backups
Your data is backed up regularly, without anyone copying files to a drive at the end of the day.
Individual staff logins
Each staff member signs in with their own login, and each can change their own password.
Access from anywhere
Check bookings, accounts and rosters from home, from another venue or while you're on the road.
Records in one place
Contact details, medical conditions, waivers and files are kept on each customer's record, not in paper folders.
Private details stay private
On the customer dashboard, families update their own email, mobile and card details. For privacy, their existing details aren't shown on screen when they make a change.
Run from anywhere, kept in one place
Here's how three Intrac customers keep their records together and within reach.
Sutherland Sharks FC
The whole team sees the same records for registrations, payments, receipting, comp management and Holiday Camp admin.
Read their storySuper Kids Sports
Programs, bookings and staff scheduling for more than 50 programs at 3 locations are held in the same system.
Read their storyCity Community Tennis
Lesson programs at several venues are managed in one system, each venue with its own make-up rules.
See their buildSecure data sits under everything
Every booking, payment and customer record in Intrac is stored on the same secure, cloud-hosted system.
Cloud-secure data FAQs
Questions about data security in Intrac
Want to see it with your own setup? Call 1300 468 000 or book a demo.
Book a demoWhat is secure cloud software?
Secure cloud software stores your data online, protected and backed up, instead of on a computer at your venue. Intrac is a class & facility management system for sports facilities, schools and academies, and it keeps your business and customer data in the cloud with bank grade security, encryption and regular backups.
Where is my data stored?
In the cloud. Intrac is cloud hosted, so your bookings, accounts and customer records aren't kept on a computer at your venue, and they're protected with bank grade security and encryption.
Is my data backed up?
Yes. Intrac backs up your data regularly. You don't need to copy files to a drive or remember to run a backup at the end of the day.
Can I access Intrac away from the venue?
Yes. Because Intrac is cloud hosted, you can log in from home, another venue or while travelling, and see the same bookings, accounts and records as your front desk.
Does each staff member get their own login?
Yes. Each staff member signs in with their own login and can change their password at any time. Staff also get a personal portal on their phone with their roster, class details and payroll.
Do I need to install anything?
No. Intrac is cloud hosted, so there's no server to install or maintain at your venue. You log in and work, and Intrac looks after the hosting, security and backups.
How are card payments kept secure?
Card payments are processed through PCI compliant payment systems. Customers can save their card for future payments, and the rest of your data is protected with bank grade security.
Ask us about your data
Call 1300 468 000 or book a demo, and we'll answer your questions about how Intrac looks after your records.
