What they needed
Summer Soccer registrations and fixtures ran on pen and paper. Building the draw took 6–8 weeks, and one late change could delay it by days.
Andrew Smith
Operations Manager
How we built around it
Registrations, payments, receipting, competition draws and holiday camps now run in one system the whole team can see.
Read the Sutherland Sharks FC story
What they needed
More than 50 programs across 3 locations, and staff needed a reliable way to confirm who could collect each child.
Luke Penning
Director
How we built around it
At check-in, Intrac emails parents a three-digit pickup code that staff verify at home time. Bookings and staff rosters sit alongside it.
Read the Super Kids Sports story
Learn to Swim Victoria
Swim school · Heidelberg, VIC
What they needed
Families queued to re-enrol before every term, classes ended up overbooked, and student records lived only in the office.
How we built around it
Terms roll over automatically with notices to families. Parents enrol, pay and book make-ups online, and teachers record assessments poolside.
Read the Learn to Swim Victoria story
School Bands Australia
Music school · Australia Wide
What they needed
Band programs running in schools across the country, each with its own students, tutors, instrument hire and term fees to keep track of.
How we built around it
Each school's program sits in one system. Families enrol and pay online, instrument hire is tracked per student, and tutors see their own rosters.
Western Sydney Wanderers Fives
5-a-side football venue · Blacktown NSW
What they needed
Competitions, court hire, a kiosk, customer accounts and school events, all handled together, with customers able to book for themselves.
Chris McKibbons
General Manager
How we built around it
All of it runs in Intrac, with online self-service bookings and automatic confirmations and invoices.
Centennial Parklands Sports Centre
Multi-sport centre · Moore Park NSW
What they needed
Courts and fields shared between casual hire, coaching programs and competitions, with bookings spread across phones, emails and spreadsheets.
How we built around it
Every court and field books from one live calendar. Customers hire and pay online, and programs and comps fit around availability automatically.
Manly Surf School
Surf school · Northern Beaches NSW
What they needed
Group and private lessons, holiday camps and school groups, all at the mercy of the weather and needing quick changes when conditions turn.
How we built around it
Lessons and camps book and pay online. When the surf is off, staff move or cancel a session and every customer booked in is notified at once.
City Community Tennis
Tennis centre · Surry Hills NSW
What they needed
One system for several tennis venues, each with its own hire fees, lesson programs and make-up rules, plus coach rostering and payroll.
Patrick Jensen
How we built around it
Every venue runs from one system with its own rules, plus reports for the council landlord and profile flags that keep problem customers out.
The Music Bus
Music school · NSW | VIC | ACT
What they needed
Music classes delivered on site at childcare centres across three states, with teachers, venues and billing to coordinate every week.
How we built around it
Every centre, class and teacher runs in one system. Rosters build automatically, and centres or families are invoiced the right way each term.
Go Football
State football association · Victoria
What they needed
Junior football programs and clinics across many locations, with registrations, payments and coach allocation that all had to run smoothly.
How we built around it
Families register and pay online for any program, coaches are allocated to sessions automatically, and every location reports in one place.
Basketball WA
State basketball association · Perth WA
What they needed
State programs, development squads, clinics and camps for players across WA, each with its own registrations, fees and eligibility rules.
How we built around it
Every program runs from one system with its own rules. Players register and pay online, and staff see numbers across the state in real time.
Manly Warringah Cricket Academy
Cricket academy · Cromer NSW
What they needed
A new indoor cricket centre with no staff on site. Net and ball machine hire, waivers, coaching and holiday clinics all had to run themselves.
Andrew Fraser
Club President
How we built around it
Customers book, pay and sign waivers online while Intrac runs door access and lighting. Hire rules and discounts apply automatically to each customer.
Kickeroos
Football Programs · NSW
What they needed
Kids' soccer programs across parks and schools, with term enrolments, holiday camps and trial days that families want to book from their phone.
How we built around it
Families enrol, pay and book make-ups on their phone. Terms, camps and trials share one system, and coaches see their sessions at a glance.
Wentworth Tennis
Tennis · Paddington NSW
What they needed
Court hire, coaching squads and social tennis all competing for the same courts, plus lights and access to manage after hours.
How we built around it
Players book and pay for courts online, squads and lessons are scheduled around hire, and lights and gates switch on with each booking.
Sydney Golf Academy
Golf academy · Moore Park NSW
What they needed
Several coaches, each with their own lesson types and availability, plus junior programs and clinics that all needed to book online.
How we built around it
Each coach's diary and prices sit in one system. Golfers book lessons, packs and clinics online, and coaches are paid from accurate session records.
Pittwater Golf Centre
Golf centre · Pittwater NSW
What they needed
A driving range, mini golf, lessons, kids clinics and a pro shop, each selling something different across the same front counter.
How we built around it
Range, mini golf, lessons and pro shop sales run through one system, with online bookings for clinics and camps and one set of daily reports.
Duck & Dive Baby Swim School
Baby swim school · Artarmon NSW
What they needed
Baby and toddler classes across several pools, with waitlists, make-up lessons and parents juggling nap times and busy weeks.
How we built around it
Parents enrol, pay and book make-ups online. Waitlists fill spots automatically, and every pool's classes are managed from one place.
Einsteinz Music
Music school · Sydney NSW
What they needed
Music classes for babies and toddlers across Sydney, with terms, trial classes and families who often need to swap sessions.
How we built around it
Families book trials, enrol for the term and swap classes online, while teacher rosters and every venue's classes stay in one system.
Melbourne Golf Coaching
Golf coaching · Melbourne VIC
What they needed
Each independent pro sets their own lessons and prices, and every private lesson, squad, clinic, pass and gift voucher needed to book itself.
Jonathon Porter
Head Coach & Director
How we built around it
Intrac was built around how each pro works. Bookings, lesson passes and vouchers run automatically, with reports tracking new and returning customers.
Swim Tech Australia
Swim schools · [Location]
What they needed
Cut admin by at least half so staff could spend their time with families, not paperwork.
How we built around it
Enrolment and payment now take one or two clicks, instructors are allocated by rules, and families book their own make-ups. Churn dropped sharply.
5sports
Multi-sport centre · [Location]
What they needed
One system to run an 18,000 m² multi-sport venue: space hire, competitions, classes, a pro shop and a kiosk.
Brad Grunsell
General Manager
How we built around it
Customers self-serve hire, comps and classes, so one receptionist looks after 5,000+ people a week. Rostering and payroll for 50+ staff run automatically.
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Let us know the specific needs of your operation.
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