How SKS Scaled Without Sacrificing Safety

Intrac partnered with Super Kids Sports to design and build a platform tailored to their exact workflows, rather than forcing the business to adapt to generic tools.

Over years of close collaboration, Intrac worked closely with Luke and the team to identify operational friction points and develop practical, industry-specific solutions that supported both growth and safety.
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‍Self-Service Bookings
Parents can enrol and pay for programs online without back-and-forth emails or phone calls, significantly reducing admin while improving the overall customer experience.

‍Secure Child Check-In and Pickup
When a child is checked in, parents automatically receive a confirmation email with a secure three-digit pickup code. At collection, staff verify the code before releasing the child, creating a simple, scalable layer of safety that builds parent trust.

‍Integrated Staff Management
Staff scheduling and operational management now sit within the same system as bookings and programs. No juggling separate tools. No duplicated processes. As staffing and locations expand, everything remains connected and controlled in one place.

‍Built for Flexibility
From holiday camps to private lessons and squad training, the platform supports different program structures without adding complexity, keeping operations streamlined across all brands.

By consolidating systems and moving key processes online, Super Kids Sports has reduced operational friction and freed up time to focus on what matters most, delivering high-quality programs and improving the lives of the families they serve.

The results:

• Improved Safety
  Greater parent trust through secure, automated pick-up workflows.
• Less Admin
  Reduced manual tasks, fewer emails and phone calls, and lower operational overhead.
• Simpler Staffing
  Streamlined staff coordination and management, even as the team and locations continue to grow.

More than just software, Luke and his team now operate on a system designed to scale across multiple brands and locations.

Just as importantly, they have a long-term technology partner that understands the realities of running class-based sports businesses.