Client Stories

Wanderers Fives

Read about Western Sydney Wanderers challenges and how Intrac provided streamlined administrative solutions

Learn to Swim Victoria

Challenge

Needed simple and clear solution to operate a new facility in the heart of Sydney
Participants with a limited grasp of sporting technology needed a functional platform
Delivering competitions, gala days and school events was going to be complex and required great administrative effort
Were going to require many different softwares to operate
Required a solution to run a kiosk and sell products online
Wanted to run competitions, field hire, birthday parties and many other events, ideally in one system

Solution

One system is now used to manage everything at the facility. The competitions, kiosk, court hire and accounts
Important features such as Active Kids Vouchers and custom hire rates are available
Confirmation emails and invoices with instructions are automatically sent
The large majority of competition administration and payments are self-managed online by customers
Key reports such as space usage or revenues are all easily available with current information
Communication between staff is managed within the system, without the need for email
The system manages make up lessons, with customers making their own bookings online

Benefit

The administration effort has been significantly reduced, especially with competition fixtures
Communication with customers is quick, easy and clear, done by email and SMS
Integration with our website is simple and effective
Payments are being made seamlessly and records are accessible in 1-2 clicks
We were provided with a custom solution, tailor-fit to our business requirements
The system continues to receive updates and improvements upon request
I have worked in sports administration for 25 years and used every available competition and registration platform. I can recommend Intrac to service all commercial sporting facilities. Intrac has been a vital tool in delivering our competitions, gala days and school events, all with an intuitive user accessible booking platform.
Chris McKibbons
General Manager, Wanderers Fives

A proud history of delivering

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Driven by our clients success
Facility management experience