Tennis Centre Manager
The Tennis Centre Manager was our first commercial product and has been in use since 2003. Our original client, City Community Tennis Centre, was named the Most Outstanding Tennis Club in Australia at the 2013 John Newcombe Medal awards. Patrick Jensen, the director of City Community Tennis, says he could no longer run his business without Intrac.
Case Study • City Community Tennis
A search function allows you to create a list of customers that matches your
search criteria and contact them by email or SMS. We can import your
customer database and customers can create and maintain their own details
through your web site.
The system can manage a variety of membership types that may allow
members to make some free bookings or offer reduced prices on court hire,
registrations and product purchases.
Manage court allocations for your events, classes and permanent bookings. A
live court schedule can be published on your web site and customers can
book any free court and pay. The system prevents any double bookings.
Access and lighting control
You can operate locations without staff by using an integrated access and
lighting control system. Intrac assigns a PIN number for each customer and
that PIN will give access via a keypad on each gate for duration of the
booking. The system also controls lights so they are not left running when the
courts are not being used.
Send a group SMS message to all customers affected by a period of
unplayable weather. When you delete affected bookings, the system issues a
credit that can be applied to the customer's next booking.
Manage events and classes, assign courts and coaches and take booking
and payments, either at the centre or online.
Integrated credit card and EFTPOS payments are recorded in Intrac as they
are processed by the bank. This practically eliminates data entry, risk of error
and the need to reconcile each payment. Funds are deposited directly to your
account with no handling and no risk of ending up somewhere they shouldn't.
Record staff hours and produce reports to assist with payroll.
Comprehensive management and financial reports provide detailed
information about every aspect of your business. We can also custom build
reports to your needs where necessary.
Manage a retail outlet with this function, including inventory levels. A barcode
scanner can be used to make this function more efficient.
Racquet sales and restrings
Enter comments about a restring, record updates in the status of a restring
that automatically notifies a customer when the restring is completed. A report
helps you contact customers who have made a racquet purchase or had a
racquet restrung in a certain time frame.